Can You Check Your Voicemail If You Don't Have Service Metro Pcs

If voicemail isn't working as expected, use this document to become to the lesser of things.

Read me outset

To brand sure you tin receive voicemail, check the following:

You've set upwardly voicemail.

Your telephone shows at least two signal bars. If you lot take fewer, your point is too low for reliable service. Check out Signal issues / no service troubleshooting.

For visual voicemail on iPhone, see Prepare Visual Voicemail on your iPhone - Apple tree Support.

For visual voicemail on any device, your device needs at to the lowest degree 15% complimentary retentiveness. If there'south less, free up space to permit the device to work properly.

If your device meets these criteria, and you're still having trouble with voicemail, follow the steps beneath.

Tip: If you demand aid with any of these steps, visit our Device tutorials page, select your device, and apply the search bar in upper right to find what y'all're looking for.

No voicemail notifications

If yous're not getting notification of new voicemails, endeavor deleting texts or text threads (in that location are apps y'all tin utilise to back them upwards earlier deleting them). If your text bulletin box is total, your device may non be able to have new texts or notifications, including those for voicemail.

Still demand help?

If you yet aren't receiving voicemail notifications, contact united states so we can take a closer await at your account.

Tin can't telephone call voicemail

Attempt dialing into voicemail using a different method, every bit listed in How to utilize voicemail.
If you are:
- Using a non-T-Mobile phone, dial one-805-MESSAGE (i-805-637-7243). Don't dial voicemail by selecting the 1 cardinal or a preprogrammed voicemail push button.
- Roaming internationally, see how to telephone call your voicemail on our International roaming checklist.
- Hearing an error message, ringing, or decorated signal when voicemail plays, select the 7 key.

Nonetheless need aid?

If you all the same tin can't connect to voicemail, contact us from some other line. We need to expect at how your account was set and check for contempo service bug.

Unanswered calls don't go to voicemail

Dial ##004# and select Send to reset phone call forwarding settings.
Turn off Wi-Fi Calling. For instructions, visit our Devices page, filter for your device, and choose Connections & Network > Wi-Fi Settings.
Uninstall or disable whatsoever downloaded apps that make calls or manage voicemail.
Have a contact call yous and leave a bulletin. If the call doesn't get to voicemail, check your telephone call forwarding setting for "When unanswered" is forwarding to 18056377243.

All the same need aid?

If calls still don't go to voicemail, contact us from another line. We need to wait at how your business relationship was gear up upward and any recent service problems.

Visual voicemails don't download or appear

Restart your telephone.
Phone call your voicemail inbox.
- Ostend there is a message that hasn't shown in the VVM app and relieve it.
- If there is no message, leave yourself a new message as a test. If that bulletin doesn't appear, continue troubleshooting.
Turn off Wi-Fi to ensure you lot're using the T-Mobile network.
(Android but) Make sure you accept the well-nigh recent T-Mobile Visual Voicemail app. If non, download it from Google Play.
(Android only) Sync the inbox. For aid, encounter T-Mobile Visual Voicemail app.
(Android only) Clear the app enshroud and app data of the VVM app. (Visit the Devices page for help.)
- Immigration the data deletes whatsoever letters over a month quondam and whatever letters saved simply in the VVM app.
- To salvage messages or send as email, run into T-Mobile Visual Voicemail app.
Uninstall downloaded bombardment saver apps, as some can conflict with voicemail.
Endeavour to play a voicemail. If the bulletin won't play, uninstall and redownload the Visual Voicemail app.
Update the phone software to the latest version. You tin can do this over Wi-Fi. Visit our Devices page, filter for your device, and cull Software Updates & Backup > Software updates.

Still need help?

If you are still having a problem with Visual Voicemail, contact us from another line. We need to look at your account setup and check for recent service problems.

Voicemails have poor audio quality

If one or a few messages have poor audio quality, the person calling was experiencing problems. Have the person try once again. If the quality is however poor, have them contact their service provider.

If all your voicemail from multiple contacts are poor quality, salve the messages and bank check out Audio bug on calls.